Data protection

The protection of your personal data is an important concern for us. When processing this data, Be sCool Kft. strictly observes the applicable provisions of the data protection law of the European Union and the data protection law of the Federal Republic of Germany.

With this data protection declaration, we inform you about the data we collect on our websites, the purposes for which we process this data, the recipients to whom we may transfer data, the legal basis for data processing, the duration of data storage, the persons responsible for data processing and your rights.

 

  1. RESPONSIBLE FOR DATA PROCESSING

The data controller within the meaning of Article 13(1)(a) of the General Data Protection Regulation (GDPR) is the

Be sCool Kft.
Becsi korut 23
6722 Szeged
Hungary
Phone: +49 32 22 20 04 430
Accessibility: Mon-Fri 08-16:00
E-mail: kundenservice@bescool.net
Managing Director: Timea Benak

 

  1. SPECIFIC INFORMATION ON THE DATA PROCESSING OPERATIONS

2.1. Personal data 

Art. 4 No. 1 DS-GVO defines personal data as any information relating to an identified or identifiable natural person. Personal data are e.g. name, address, telephone number, e-mail address, bank details, credit card number.

 

2.2 Data processing for the performance of a contract 

When you place an order with Be sCool Kft., we require personal data for the processing of the purchase, including the dispatch of your ordered goods, the processing of returns or complaints. Specifically, we need information about your name, address, e-mail address and any necessary payment data. The specification of your e-mail address is necessary to confirm receipt of your order, to notify you of the dispatch of your goods or to be able to contact you. The data processing is thus carried out for the purpose of fulfilling the contract.

You can also contact Be sCool Kft. before the contract is concluded and send us an enquiry by e-mail, for example, in order to receive advice from us. In this case, we process the data received from you, such as e-mail address and name, if applicable, with the purpose of carrying out a pre-contractual measure.

The legal basis for processing data for the purpose of fulfilling a contract or carrying out a pre-contractual measure as a result of an enquiry from the data subject is Art. 6 (1) b) DS-GVO.

In order to process your order, Be sCool Kft. passes on personal data to service partners such as payment service providers (including banks, Paypal, Amazon Pay, credit card companies) and shipping service providers (including DHL, DPD, Hermes, freight forwarders), insofar as this is necessary to fulfil your contract. It is also possible to pass on data to a supplier who delivers the goods directly to you. The transmitted data may only be used by the recipient to fulfil his task. Any use beyond this is not permitted.

We store the data required for processing the contract until the expiry of the statutory warranty periods.

We store the data required under commercial law and tax law in accordance with the legally prescribed retention periods pursuant to § 257 of the German Commercial Code (HGB) and § 147 of the German Fiscal Code (AO), in principle for a period of 10 years.

Personal data processed for the purpose of carrying out pre-contractual measures will be deleted within 12 months if no contract has been concluded.

 

2.3 Newsletter 

You can subscribe to the Be sCool Kft. newsletter as part of the ordering process or separately via our shop page. In any case, we use the double opt-in procedure. This means that you will receive an e-mail from us with a link via which you, as the owner of the e-mail address, can confirm your subscription to the newsletter. Only after this confirmation is the subscription to the newsletter complete. Subscribe to the Be sCool Kft. newsletter.

We use the data you provide for advertising purposes after you have registered for the Be sCool Kft. newsletter. We will then inform you regularly about e.g. product news, promotions or sale actions.

We store your e-mail address and the language in which you use the Be sCool Kft. webshop.

The legal basis for this data processing is Art. 6 para. 1 a) DS-GVO. The data processing only takes place after explicit consent.

In addition, we store the registration data as part of the double opt-in procedure.

The legal basis for the collection and storage of this data is Art. 6 para. 1 f) DS-GVO. The data processing is carried out for the purpose of proving an existing consent. This is the necessary legitimate interest.

The dispatch of the newsletter as well as the storage and administration of the aforementioned data are carried out by Be sCool Kft.

The above data will not be passed on to third parties.

You can revoke your consent at any time with effect for the future. Each newsletter contains an unsubscribe link for this purpose. If you use the unsubscribe link, the newsletter for your email address will be unsubscribed directly. Furthermore, you can revoke your consent at any time by sending an email to kundenservice@bescool.net. The data record belonging to your email address can be stored for up to 3 years after unsubscribing for reasons of proof and to defend against legal claims. The relevant data record is then automatically deleted. The legal basis for this data processing is Art. 6 para. 1 f) DS-GVO.

 

2.4 Customer account 

You have the option to create a Be sCool Kft. customer account. This password-protected personal account offers you a range of useful functions, including viewing your orders from the last 2 years, viewing and downloading your invoices, managing personal customer data, adding and editing different delivery addresses, storing a standard payment method and creating a personal notepad or wish list.

The legal basis for this data processing is Art. 6 para. 1 a) DS-GVO. The data processing only takes place after explicit consent. The data stored in the customer account will be saved as long as you have given your consent. You can revoke this consent at any time with effect for the future. An informal message to the contact data mentioned under point 1 is sufficient for this purpose. In the event of revocation of consent, your customer account including the data stored there will be deleted.

 

  1. COOKIES

3.1 What are cookies? 

"Cookies" are small text files that are stored on your data carrier and contain certain settings and data. We use cookies on our websites to ensure an optimal user experience for you, to compile statistics about the use of our websites and to enable marketing activities.

 

3.2 Personal Cookie Settings 

When you visit the Be sCool Kft. shop for the first time or if you have deleted your browser data, we ask you with our Cookie Consent Tool whether we may use cookies and, if so, which cookies.

Technically necessary cookies are always activated. These cannot be deactivated. You are free to decide whether you want to allow comfort cookies or marketing and statistics cookies. The use of these cookie types is only permitted with your express consent. We offer you an overview in which you can make your personal selection for each tool. You must actively give your consent to the use of these cookie types in order to activate these cookies. There is also the option to consent to the use of all cookies with one click.

The Cookie Consent Tool for your personal cookie settings can be accessed at any time via the shop's footer. You can make an individual selection at any time and revoke your consent with effect for the future.

Your personal selection is stored on your data carrier with a cookie. Unless you delete the cookies, you will not be asked again on your next visits to our shop.

 

3.3 Technically necessary cookies 

Technically necessary cookies are those cookies that are absolutely necessary for the use of the website or for the use of which there is a justified interest. We use the following technically necessary cookies: 

  • Cookie name
  • Purpose or function
  • Validity period
  • ID 

The cookie contains the session ID. This is necessary to be able to assign a user's actions over several page views. This is necessary, among other things, to be able to assign the current shopping cart or a current login to a specific user over several page views. 

As long as the browser is open 

CookieConsent 

The cookie contains your personal cookie settings that you have specified and saved in our Cookie Consent Tool. 

1 year from the time of the last saving of the cookie settings

 

3.4 Comfort Cookies 

Comfort cookies are cookies that make the use of the shop more pleasant and comfortable, e.g. through additional functions in the shop. We only use comfort cookies if you have given your consent. The webshop can also be used without these comfort cookies. However, the user experience may be significantly worse. 

  • Cookie name
  • Purpose or function
  • Validity period
  • BasketStore 

This cookie contains the current shopping cart ID and, if applicable, the assignment of this ID to a login. The shopping cart ID enables the function of maintaining the shopping cart beyond the actual user session. The contents of the shopping cart can thus be restored even weeks or months after the last visit to the site. 

1 year from the last change of the shopping basket 

The shopping basket cookie ensures that the shopping basket and its contents are retained even after the end of a session. If you close the browser window and want to continue shopping the next day, for example, the contents of the shopping basket are still available.

If you do not allow this cookie to be set, your shopping cart will be empty after closing the browser window. The complete contents of the shopping cart will be lost.

 

3.5 Marketing and statistics cookies 

We use web analytics tools to generate data about the use of our websites so that we can target improvements to our shop and ultimately provide a better user experience. We use the web analytics tools Google Analytics and Google Tag Manager from Google Ireland Limited ("Google"), based in Gordon House, Barrow Street, Dublin 4, Ireland. These tools also set cookies, provided you have given your explicit consent for them to do so.

For more on Google Analytics, see No. 4.

 

3.6 Technically necessary cookies from third-party providers 

If you select certain payment methods such as Amazon Pay, Paypal, Barion, etc., cookies are set to enable payment with the respective payment method.

If we integrate elements of "Facelift Cloud" such as competitions or an advent calendar into our website and you call up this respective page with your browser, a cookie is set by "Facelift Cloud" for identification purposes and to prevent attacks against the server infrastructure of "Facelift Cloud". You can find out more about "Facelift Cloud" under No. 8.

If you want to play YouTube videos embedded on Be sCool Kft., cookies are also set.

In all these cases, cookies are not initially set when the respective page is called up. Cookies are only set as a result of an action by you, e.g. when you actively select the Paypal payment method or when you play an embedded YouTube video.

 

3.7 Legal basis for the use of cookies 

The legal basis for the use of technically necessary cookies is Art. 6 para. 1 f) DS-GVO. The use of these cookies is in the legitimate interest of ensuring the smooth functioning of the Be sCool Kft. shop.

The legal basis for the use of comfort cookies (3.4.) and marketing and statistics cookies (3.5.) is Art. 6 para. 1 a) DS-GVO. You have declared your consent in our Cookie Consent Tool by giving your explicit consent. You can find out more about the Cookie Consent Tool and personal cookie settings under 3.2.

 

3.8 Revocation of consent and deletion of cookies 

You can revoke your consent to the use of cookies at any time with effect for the future.

You can use the Cookie Consent Tool for this purpose. Your personal cookie settings can be accessed at any time via the shop footer. You can save a selection without comfort cookies as well as marketing and statistics cookies.

You can also delete all existing cookies in the settings of your browser. Then, the next time you visit the Be sCool Kft. website, you will be asked to make a new decision about your personal cookie settings using our Cookie Consent Tool.

 

  1. GOOGLE ANALYTICS AND GOOGLE TAG MANAGER

Be sCool Kft. uses Google Analytics and Google Tag Manager, web analytics services provided by Google Ireland Limited ("Google"), located at Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses tracking cookies. which allow an analysis of your use of the website. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

However, in the event that IP anonymisation is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. IP anonymisation is active on this website. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In addition, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available under the following link: Browser add-on to deactivate Google Analytics.

Be sCool Kft. uses Google Analytics with the setting "anonymizeIP". This means that IP addresses are only processed in abbreviated form by Google Analytics in order to exclude the direct individualisation of persons.

 

  1. GOOGLE RECAPTCHA

Be sCool Kft. uses the "Google reCAPTCHA" service on this website. The provider is Google Ireland Limited ("Google") with its registered office in Gordon House, Barrow Street, Dublin 4, Ireland. We use Google reCAPTCHA to prevent misuse through automated, machine data entry. This applies in particular to pages on which users enter certain form data and transmit it to our servers. Google reCAPTCHA makes it possible to distinguish between data input by a human and automated data input.

The service analyses the user's behaviour on the website in the background. Google reCAPTCHA uses certain characteristics to determine whether the website is being operated naturally. Google reCAPTCHA transmits your IP address and possibly other data (e.g. about the device you are using) to Google.

The legal basis for this data processing is Art. 6 para. 1 f) DS-GVO. The legitimate interest is the prevention of misuse or spying on our website and the prevention of SPAM.

Further information on Google reCAPTCHA as well as Google's privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/

 

  1. LOG FILES

When you visit the Be sCool Kft. website, your internet browser transmits usage data to our servers. Our server logs usage data in so-called log files. The following data is stored: Date and time, type of request, protocol type and status of the access, size and name of the file, IP address from which the request originates, referrer URL (information about the website from which you came to our website), information about the Internet browser used (e.g. which browser is used, the version number of this browser and the type of encryption).

We use log files to monitor the function and performance of our shop and to further develop and improve the Be sCool Kft. shop. For example, errors in the function of the shop are recorded, which are subsequently corrected by us. The storage of data in log files is also carried out for security reasons in order to ensure the secure operation of our system.

The legal basis for this data processing is Art. 6 para. 1 f) DS-GVO. The necessary legitimate interest consists of securing the function of the shop and ensuring the secure operation of our shop servers. IP addresses of users are deleted or anonymised after a maximum of 10 days.

 

  1. CONTENT DELIVERY NETWORK (CDN)

Be sCool Kft. uses the service provider CDN77, DataCamp Ltd, London, which delivers certain content of the Be sCool Kft. shop page for us to you or your browser. This concerns, among other things, product images. On the one hand, the service provider enables a fast delivery of this data to you through its infrastructure. At the same time, the service provider will deliver the data from a server located as close to you as possible. Both minimise loading times and improve the user experience for you.

The CDN service provider always receives your IP address.

In principle, the CDN provider does not record any log data. Log data is only recorded in the event of errors for error analysis. The IP address is only stored anonymously and the log file is deleted after a maximum of 10 days.

The legal basis for this data processing is Art. 6 para. 1 f) DS-GVO.

 

  1. SOCIAL MEDIA PLATFORMS

On the website of Be sCool Kft. you will find links to social media platforms of Facebook, Youtube, Instagram and Twitter where Be sCool Kft. is represented and offers content. These are static links. Be sCool Kft. does not use social media plugins.

Be sCool Kft. is represented in social media in order to get in contact with our customers, with interested parties and with other users and to inform about products, events or competitions. We would like to point out that personal data is collected and processed by the respective provider when visiting the corresponding pages. The legal basis for the processing of the users' personal data is Art. 6 (1) f) DS-GVO. The legitimate interest of Be sCool Kft. is the optimal design and improvement of the company presentation.

If you use our offers in the respective social network as a logged-in member, you have given your consent to data processing in accordance with Art. 6 (1) a) DS-GVO vis-à-vis the social media platform. In order to understand and improve our activities, we use corresponding evaluations in the form of statistics provided by the respective provider.

 

8.1 Facebook 

Be sCool Kft. uses the technical platform of Facebook Ireland Ltd, 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland for the aforementioned information service.

Please note that you use this Facebook page including its functions on your own responsibility. This applies in particular to the use of interactive functions (e.g. commenting, sharing, rating).

When you visit our Facebook page, Facebook records your IP address, among other things. This and other information is used to provide us, as operators of the Facebook pages, with statistical data about the use of our Facebook page. Facebook provides more detailed information on this under the following link:

https://www.facebook.com/help/pages/insights

The data collected about you may be stored and processed by Facebook Ltd. outside the European Union. We are unable to provide information on whether and how Facebook uses data from visitors to our Facebook page for its own purposes. Likewise, we have no information as to whether your data is passed on to third parties, merged with data from other Facebook offers, how long Facebook stores data and whether page visits are assigned to individual users. You can find out what information Facebook actually receives and how Facebook uses it in Facebook's data usage guidelines. In the data usage guidelines, you will also find further information on how to contact Facebook and on the settings for advertisements. You can find the data usage guidelines here:

https://www.facebook.com/about/privacy

Facebook's full data policy can be found here:

https://www.facebook.com/full_data_use_policy

Be sCool Kft. itself does not collect and process any further data from your direct use of Facebook. Only in the case of raffles or competitions is data processing possible. In these cases, we use e.g. contact data to get in touch with winners of our raffles. Be sCool Kft. uses the Facebook Insights software for a general evaluation of the Facebook page. Here we are provided with anonymised data from Facebook, which do not allow any conclusions to be drawn about individual users. As already mentioned, we use this statistical data from Facebook Insights to design and improve our offer on Facebook accordingly.

According to Facebook, Facebook stores your IP address when you visit our Facebook page. According to Facebook, this is anonymised and deleted after a storage period of 90 days (German IP addresses). In addition, Facebook stores information of the end devices you use for the visit. Through the assignment of IP addresses, it is possible that individual users can be identified.

Facebook stores cookies with your Facebook ID on your end device when you are logged in to Facebook. Through this cookie, Facebook can track your page views within Facebook. This applies to the Facebook page of Be sCool Kft. and also to Facebook pages of other providers. If you use a Facebook button that is embedded in a website, Facebook can associate this use with your profile. This enables Facebook to offer you advertising that results from your user behaviour.

You can avoid this by logging out of Facebook before visiting the Facebook page of Be sCool Kft. and deactivating the "stay logged in" function. In addition, you must delete all cookies from your terminal device and restart your browser. Afterwards, you can use our Facebook page without your Facebook identifier being processed.

If you want to use functions on Facebook to interact with us (like, comment, share, message, etc.) you will be shown a login screen. This form of interaction is only possible for logged-in members of Facebook. However, as soon as you are logged in again, you will be recognisable to Facebook as a user again. Further information on the Facebook data policy can be found under the following link:

https://www.facebook.com/about/privacy 

 

Facebook Pixel 

This website uses the visitor action pixel from Facebook to measure conversions. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third countries. In this way, the behaviour of page visitors can be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This allows the effectiveness of the Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimised. The data collected is anonymous for us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage policy. This enables Facebook to serve advertisements on Facebook pages as well as outside of Facebook. This use of the data cannot be influenced by us as site operator. The use of Facebook Pixel is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in effective advertising measures including social media. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time. You can find further information on protecting your privacy in Facebook's data protection notices:https://de-de.facebook.com/about/privacy/ You can also deactivate the "Custom Audiences" remarketing function in the Settings for advertisements section athttps://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged into Facebook. If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website:http://www.youronlinechoices.com/de/praferenzmanagement/

 

8.2 Twitter 

Be sCool Kft. uses the technical platform and services of Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA for the short message service offered here.

Please note that you use Twitter including its functions on your own responsibility. This applies in particular to the use of interactive functions (e.g. commenting, sharing, rating).

When you use Twitter, data about you will be stored and processed outside the European Union. The data that may be transferred include your IP address, the application you are using and information about the terminal device you are using. Data relating to your location and websites accessed may also be affected.

Twitter links this collected data to your Twitter account and may thus be able to create a behavioural profile. Be sCool Kft. cannot influence the type and scope of the data collected by Twitter. We also have no influence on whether Twitter passes on your data to third parties or for what purposes Twitter uses the stored data beyond this.

Under the following link you will find relevant information about what data Twitter says it collects and processes:

https://twitter.com/privacy?lang=de

If you have a Twitter account and would like to view information about the data we hold about you on Twitter, you can do so by following the link below:

https://support.twitter.com/articles/20172711#

Furthermore, you have the option of directing your questions about data protection to Twitter via the Twitter data protection form. You also have the option of downloading your Twitter archive:

https://support.twitter.com/forms/privacy

https://support.twitter.com/articles/20170320#

Be sCool Kft. itself does not collect and process any further personal data from your direct use on Twitter. We use Twitter Analytics for a statistical evaluation of our activities on Twitter. This function enables us to optimally design our presence on Twitter and does not allow any conclusions to be drawn about the data of individual users.

In the settings of your Twitter account, you have the option to restrict the processing of your data by Twitter ("Privacy and security"). Here you also have the option to restrict Twitter's access to your contact and calendar data, photos and location data on your end device. You can find information on this on Twitter under the following links:

https://support.twitter.com/articles/105576#

https://twitter.com/de/privacy 

 

8.3 Instagram 

Be sCool Kft. uses the technical platform of Instagram (Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland or Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA) for the aforementioned service. Instagram stores personal data about you when you visit this page.

Be sCool Kft. as the responsible party has entered into an agreement with Facebook, which also regulates the conditions for using the Instagram page. The terms of use of Instagram at https://help.instagram.com/581066165581870 and the other terms and guidelines listed there at the end are fundamental.

Through the processing of information, it is possible for Facebook to distribute advertisements for its users via its own network. At the same time, data processing by Facebook enables Be sCool Kft. to use statistics provided by Facebook. This enables Be sCool Kft. to optimally design its own content and better reach its users. Parts of these statistics include demographic and geographic information. However, Be sCool Kft. has no influence on the underlying data. We are not aware of this data in its entirety.

It is likely that the data collected about you by Facebook Ltd. will be stored and processed outside the European Union. Facebook Inc. is certified under the US-EU data protection agreement "Privacy Shield" and thus undertakes to comply with EU data protection requirements.

As an Instagram user, you can influence the storage of data and the recording of user behaviour by Instagram in your profile settings.

Instagram users can influence the extent to which their user behaviour may be recorded when visiting our Instagram page under the settings for advertising preferences.

You can find further information in the Facebook and Instagram settings:

https://www.facebook.com/login.php?next

https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

https://www.instagram.com/accounts/login/?next=/accounts/privacy_and_security/

or the right to object form at:

https://www.facebook.com/help/contact/1994830130782319

If you would like to avoid Facebook placing cookies and the associated processing of your data, set your browser so that no cookies from third-party providers or from Facebook are permitted.

Further information on how Facebook handles personal data on Instagram can be found in their privacy policy at https://help.instagram.com/519522125107875 or at http://instagram.com/about/legal/privacy/.

 

8.4 Youtube 

On the website of Be sCool Kft., videos of the corresponding brands are displayed, e.g. for selected articles and brand shops. The videos are made available on the video portal of YouTube LLC., 901 Cherry Ave., 94066 San Bruno, CA, USA, (YouTube) by the brands. In addition, Be sCool Kft. maintains its own YouTube channel.

YouTube is a subsidiary of Google LLC, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google".

Through certification under the EU-US Privacy Shield ("EU-US Privacy Shield")

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Google, and thus also its subsidiary YouTube, guarantees that the EU's data protection requirements are also complied with when processing data in the USA.

Videos are used by Be sCool Kft. exclusively within the framework of the "extended data protection mode". According to Youtube, this function only transmits user data to Youtube when a video is actually started.

If you start a video as a logged-in YouTube member, the call-up of the video is linked to your YouTube account. You can prevent this information from being linked if you log out of your YouTube account before visiting our website. Alternatively, you can also make the necessary settings in your YouTube user account.

Youtube places permanent cookies on your end device in order to guarantee functionality and to analyse user behaviour, according to its own statement. You can prevent cookies from being stored on your terminal device by making the appropriate settings in your browser.

The following link will provide you with further information on data collection by Google and on your rights vis-à-vis Google:

https://policies.google.com/privacy for data protection information.

 

8.5 Further notes 

If you wish to assert your data subject rights vis-à-vis the aforementioned social media platforms, it is advisable that you contact the respective platform directly with your request for information. Even though a joint responsibility arises from the cooperation between Be sCool Kft. and the individual platforms, the platforms alone have the possibility to provide you with full information about your data stored there. However, should our assistance be required, you can contact us at any time.

If you have any questions about data protection, please contact our data protection officer at data protection at Be sCool Kft..net.

If you have any questions about a current order or need advice on a product, please contact our competent service team exclusively.

For data protection reasons, we do not make our customer service available via "social media platforms".

 

8.6 RAFFLES

From time to time, you have the opportunity to participate in competitions on our website. Within the scope of these competitions, personal data (e-mail address, name, address and, if applicable, other data required for the competition) may also be collected and stored for the purpose of processing the competition. The personal information you provide to us will only be used for the purpose of administering the competition (e.g. for determining the prize, notifying you of the prize and handing over the prize). In the context of the competition, we will specifically inform the participant about any data processing on the occasion of the specific competition. The legal basis for the processing of personal data for the fulfilment of this obligation is thus Art. 6 para. 1 lit. b DSGVO. After the end of our competitions, the participants' data will be deleted.

 

  1. YOUR RIGHTS AS A USER

Below we would like to summarise your rights under the General Data Protection Regulation. 

9.1 Right to revoke the declaration of consent under data protection law (Art. 7 para. 3 DS-GVO) 

You have the right to revoke your consent at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. You will be informed of this before giving your consent.

 

9.2 Right of access (Art. 15 DS-GVO) 

Pursuant to Art. 15 of the GDPR, you have the right to request confirmation from us as to whether we are processing personal data relating to you. If this is the case, you have the right to information about this personal data and to the following information: 

  • the purposes for which we process this data;
  • the categories of personal data that we process;
  • to whom such personal data have been or will be disclosed, in particular if this is to recipients in third countries or to international organisations;
  • if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;
  • the existence of a right to rectify or erase the personal data concerning you or to restrict processing us or a right to object to processing by us;
  • the existence of a right of appeal to a supervisory authority;
  • if the personal data is not collected from you, all available information about the origin of the data;
  • whether automated decision-making including profiling pursuant to Article 22(1) and (4) of the GDPR is taking place and, if so, meaningful information about the logic involved and the scope and intended effects of such processing on you.
  • If personal data are transferred to a third country or to an international organisation, you have the right to be informed about the appropriate safeguards that ensure that the provisions of the GDPR are also complied with by these recipients.

 

9.3 Right of rectification (Art. 16 DS-GVO) 

You may request us to correct any inaccurate data concerning you without delay. Taking into account the purposes of the processing, you also have the right to request the completion of incomplete personal data, including by means of a supplementary declaration.

 

9.4 Right to erasure or "right to be forgotten" (Art. 17 DS-GVO) 

You have the right to have us delete data immediately if one of the following reasons applies:

  • The data are no longer necessary for the purposes for which they were collected or otherwise processed.
  • You withdraw your consent on which the processing was based and there is no other legal basis for the processing.
  • You object to the processing on grounds relating to your particular situation in accordance with Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing.
  • You object to processing for direct marketing pursuant to Article 21(2) of the GDPR.
  • The data was processed unlawfully.
  • The deletion of the data is necessary to comply with a legal obligation under European or German law.
  • The data have been collected in relation to information society services offered in accordance with Article 8(1) of the GDPR.

If we have made your data public and are obliged to erase it, we will take reasonable steps, taking into account the technology available and the costs of implementation, to inform those responsible that you have requested erasure.

 

9.5 Right to restriction of processing (Art. 18 DS-GVO) 

According to Art. 18 DS-GVO, we may only process data in a restricted manner in the following cases. This is the case if:

  • you dispute the accuracy of your data, and until we are able to verify the accuracy. 
  • the processing is unlawful and you refuse the erasure of your data and instead request the restriction of the use of the personal data;
  • we no longer need the data for the purposes of processing, but you need it for the assertion, exercise or defence of legal claims, or
  • you object to the processing pursuant to Article 21(1) of the GDPR on grounds relating to your particular situation and for as long as it has not yet been determined whether the legitimate grounds for processing by us override your interests.
  • If processing has been restricted, we may only store this data. Any further processing is then only permitted with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or a Member State.

You can revoke your consent given in this context at any time.

You will be notified by us before the restriction is lifted.

If processing has been restricted, we may only store this data. Any further processing is then only permitted with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or a Member State.

You can revoke your consent given in this context at any time.

You will be notified by us before the restriction is lifted. 

 

9.6 Obligation to notify (Art. 19 DS-GVO) 

We are obliged to inform all recipients to whom your data has been disclosed about a correction or deletion of your data or a restriction of processing. This only does not apply if this proves impossible or involves a disproportionate effort. We will inform you about these recipients if you request this.

 

9.7 Right to data portability (Art. 20 DS-GVO) 

You have the right to receive the data relating to you that you have provided to us in a structured, commonly used and machine-readable format. You also have the right to have us transfer this data to a third party, provided that 

  • the processing of the data is based on your consent or on a contract and
  • the processing is carried out with the aid of automated procedures.

In doing so, you may request that we transfer your data directly to the third party, insofar as this is technically feasible. This right must not affect the rights and freedoms of other persons.

 

9.8 Automated decision-making in individual cases including profiling (Art. 22 DS-GVO) 

You have the right not to be subject to a decision based solely on automated processing - including profiling - where it produces legal effects concerning you or similarly affects you. This does not apply if: 

  • you have previously given your express consent to this, or
  • the decision is necessary for the conclusion or performance of a contract between us; or
  • applicable legal provisions allow this and these provisions contain appropriate measures to protect your rights and freedoms as well as your legitimate interests.

In the first two cases, we will take reasonable steps to protect your rights and freedoms and your legitimate interests. This includes that you can explain your own position, challenge the automated decision and request the intervention of one of our persons.

 

9.9 Right of objection (Art. 21 DS-GVO) 

If we process your data on the basis of a legitimate interest (Art. 6 para. 1 lit. f DS-GVO), you have the right to object to this if the reasons for this arise from your particular situation. This also applies to profiling based on these provisions. In this case, we will no longer process your data unless we can demonstrate compelling legitimate grounds for the processing. This must override your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.

If we process your data for the purpose of direct marketing, you may object to the processing of the data. This also applies to profiling, insofar as it is connected with such direct advertising.

After your objection, your data will no longer be processed for these purposes.

To object, simply send an informal message to the contact details given in point 1.

 

9.10. Right to complain to a supervisory authority (Art. 77 GDPR) 

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of data concerning you infringes the General Data Protection Regulation. This is without prejudice to any other administrative or judicial remedy to which you may be entitled.

 

10 DISCLOSURE OF PERSONAL DATA TO SHIPPING SERVICE PROVIDERS

10.1 Transfer of personal data to shipping service providers 

- DHL

If the goods are delivered by the transport service provider DHL (DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany), we will pass on your e-mail address and telephone number to DHL in accordance with Art. 6 (1) lit. for the purpose of coordinating a delivery date or announcing the delivery, provided you have given your express consent to this during the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to DHL for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b DSGVO. The transfer will only take place insofar as this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DHL or the delivery notification is not possible.

Consent may be revoked at any time with effect for the future vis-à-vis the responsible person or the transport service provider DHL. 

-GLS

If the goods are delivered by the transport service provider GLS, we will pass on your e-mail address and telephone number to GLS in accordance with Art. 6 (1) lit. for the purpose of coordinating a delivery date or announcing the delivery, provided you have given your express consent to this during the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to GLS for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b DSGVO. The handover will only take place insofar as this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with GLS or the delivery notification is not possible.

Consent may be revoked at any time with effect for the future vis-à-vis the responsible person or the transport service provider GLS.

 

10.2 USE OF SPECIAL SERVICE PROVIDERS FOR ORDER PROCESSING AND HANDLING

In order to process your order, we transmit the personal data required for the delivery of the goods ordered by you to our service provider M.B.B. Logistik sp. z o.o. with its registered office in Slubice (69-100), os. Przemyslowe 9 (hereinafter "M.B.B.") in accordance with the applicable data protection regulations and the necessary security measures. M.B.B. has concluded a data protection agreement for the processing of orders in accordance with Article 28 of the GDPR. In this M.B.B. to protect the data of our users and process them exclusively on our behalf in accordance with the applicable data protection regulations. 

We transmit the data required for processing the shipment, such as first and last name, address, e-mail address, telephone number and the required information on the ordered goods to our goods management system. M.B.B. leaves the necessary information to our logistics partners for the processing of the delivery.

 

  1. AMAZON.COM

DATA PROTECTION AND SECURITY

Amazon understands that you care how your information is used and shared, and we thank you for trusting us to handle this information carefully and conscientiously. We want to make you aware that Amazon will share with Be sCool information related to your order, including your name, billing and shipping address, and purchase price if it includes products purchased from this seller.

Amazon requires all sellers to protect your information and use it only to fulfil your order and in accordance with privacy laws and the Amazon.co.uk Privacy Policy.

 

PRIVACY POLICY OF THE SELLER

Be sCool respects the privacy of your private information. For more information, please see Amazon.co.uk Privacy Policy. 

The protection of your personal data is important to us. When processing this data, Be sCool Kft. strictly observes the applicable provisions of the data protection law of the European Union and the data protection law of the Federal Republic of Germany.

With this data protection declaration, we inform you about the data we collect on our websites, the purposes for which we process this data, the recipients to whom we may transfer data, the legal basis for data processing, the duration of data storage, the persons responsible for data processing and your rights.

 

  1. DURATION OF THE STORAGE OF PERSONAL DATA

The duration of the storage of personal data is determined on the basis of the respective legal basis, the purpose of processing and - if relevant - additionally on the basis of the respective statutory retention period (e.g. retention periods under commercial and tax law). 

When processing personal data on the basis of explicit consent pursuant to Art. 6 (1) a DSGVO, this data is stored until the data subject revokes his/her consent. 

If there are statutory retention periods for data that is processed within the scope of legal or quasi-legal obligations on the basis of Art. 6 Para. 1 lit. b DSGVO, this data will be routinely deleted after expiry of the retention periods, insofar as it is no longer required for the fulfilment of the contract or the initiation of the contract and/or there is no justified interest on our part in the continued storage. 

When processing personal data on the basis of Art. 6(1)(f) DSGVO, this data is stored until the data subject exercises his or her right to object pursuant to Art. 21(1) DSGVO, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims. 

When processing personal data for the purpose of direct marketing on the basis of Art. 6 (1) lit. f DSGVO, this data is stored until the data subject exercises his/her right to object in accordance with Art. 21 (2) DSGVO. 

Unless otherwise indicated in the other information in this statement on specific processing situations, stored personal data are otherwise deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed. 

 

  1. TRUSTAMI

The Trustami trust seal is integrated on this website to display the collected ratings and social media feedback. This serves the implementation of our legitimate interests in an optimal marketing of our offer on our own website according to Art. 6 para. 1 p. 1 lit. f DSGVO. When the Trustami trustmark is accessed, the web server automatically stores data (access data) in the form of a server log file containing the name of the website accessed, the file, the date and time of access, your IP address in abbreviated form, the volume of data transferred, the message about a successful access, the browser type, the user's operating system, the referrer URL (the previously visited page) and the requesting provider. This access data is not evaluated and is automatically overwritten at the latest seven days after the end of your visit to the site. The Trustami trustmark and the services advertised with it are an offer of Trustami GmbH, Schröderstraße 5, 10115 Berlin. The privacy policy of Trustami at www.trustami.com/datenschutz applies to the processing of data collected by Trustami.