RIGHT OF WITHDRAWAL

You have the right to withdraw from your online purchase on belmilpremim.com within fourteen (14) days without providing any reason, for any product directly sold by us.
The withdrawal period is fourteen days from the date when you or a third party designated by you, who is not the carrier, takes possession of the product, meaning when your order is delivered to you.

Steps to Follow for Exercising the Right of Withdrawal

We outline the steps below:

  1. To exercise the right of withdrawal, you must inform us by sending a postal letter to the following contact or, for faster processing, by email to: info@belmilpremium.com

    Be sCool Kft.
    Bécsi körút 23
    6722 Szeged
    Hungary

    For easier processing, we recommend using our withdrawal form at the end of this description!
    Please note that we can only accept your intent to withdraw in written form!
  2. The arrival date of your letter regarding your intention to withdraw is decisive. If we receive your letter/email within 14 calendar days from the receipt of the product, our representatives will consider it a valid withdrawal. If it arrives beyond 14 days, the right of withdrawal cannot be exercised.
    Our representatives will contact you to provide details, potential costs, and information on the return process.
  3. If you wish to return the package from within Germany, our company will cover the return shipping costs!
    If you wish to return the package from outside Germany, you must cover the return shipping costs according to applicable law. If the return originates in Germany, our colleague will issue a unique return label at our expense. Please wait to receive this label before shipping; otherwise, we cannot reimburse any individually chosen shipping costs later.
    You must return the products promptly, but no later than fourteen days from the day you informed us of the withdrawal from the contract. The deadline is met if we receive the products before the end of the fourteen-day period.
  4. After receiving the product, our company will refund the full gross amount of the purchase, including the delivery fee. To expedite identification, you may send us the tracking number via email if you choose your own courier service.
    Refunds may take up to 14 days from the written notification of withdrawal. The amount will be transferred back to the account number from which the product(s) was initially ordered unless you explicitly specify in writing that you request the refund to a different account.
    Please note that our company reserves the right to inspect the returned product(s) and, due to any faults, damage from usage, other depreciation, or missing items from bundled packages, we reserve the right to reduce or deny the refund amount!
    Please ensure safe packaging of the product(s) during return! The packaging cost is borne by the Customer.


If possible, please return the package:

    • in original, unused condition,
    • without damage,
    • with original packaging and labels included.

 

Withdrawal Template Form

If you wish to withdraw from the contract, please feel free to use this form!
For faster processing, please email your withdrawal request to info@belmilpremium.com with the subject "Withdrawal."
Paper-based notifications require significantly more administration and take much longer than electronically received withdrawal requests by email.

Recipient:

I/we hereby declare that I/we withdraw from the contract for the purchase of the following goods:

● Date of receipt of the order:
● Order identifier:
● Customer(s) name:
● Customer(s) address:

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Signature of Customer(s) (only for paper-based notifications)

 

Be sCool Kft. Szeged, 2024.12.04.